Duties & Taxes

Customs Duties and Taxes for efactproc.com

When you purchase products from efactproc.com, you may be subject to import duties, taxes, and charges, which are levied once the shipment arrives in your country or region. Here are the important details you need to know:

Import Duties and Taxes

  • Applicability: Most products are subject to import duties and taxes, including value-added tax (VAT), which are levied by the customs agency in your country or region.
  • Customer Responsibility: You are responsible for understanding and fulfilling the payment of any applicable duties or taxes on the products you purchase from us.

European Union (EU) VAT Rules Update

  • EU Countries: The 27 countries within the EU include Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
  • IOSS Registration: Please be aware that efactproc.com has not registered for the Import One-Stop Shop (IOSS). Consequently, we are unable to provide an IOSS number for shipments to the EU. The responsibility for any VAT and import duties falls solely on the customer.

Payment of Duties and Taxes

  • Exclusion from Purchase Price: All applicable duties and taxes are not included in the purchase price of your order. They are additional and must be covered by you.
  • Direct Payment: You are solely responsible for the payment of any applicable duties, taxes, and charges, which you must pay directly to the designated courier service company upon delivery of your items or to the relevant authorities.

Our Liability

  • No Payment Responsibility: We (or the manufacturer or supplier) are not liable for the payment of the aforementioned duties, charges, and taxes.
  • Delays in Shipping or Customs Clearance: We are not liable for any delay in shipping or customs clearance, as such delays are beyond our control.

Cooperation and Communication

  • Communication: If you have any questions regarding customs duties and taxes, please contact our customer service team for further assistance.
  • Your Cooperation: We appreciate your cooperation and understanding in complying with the customs regulations of your country or region.

Thank you for choosing efactproc.com for your business needs.

The efactproc Team